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Microsoft MB-240 Practice Exams Free - Trustworthy MB-240 Source

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Microsoft MB-240 exam is ideal for professionals who have experience in field service management, service delivery, or customer service. Candidates who pass MB-240 exam demonstrate their expertise in using Dynamics 365 Field Service to deliver high-quality customer service, optimize resource utilization, and manage service contracts efficiently. Microsoft Dynamics 365 Field Service Functional Consultant certification is an excellent way for professionals to validate their skills and increase their credibility in the market. Moreover, passing the MB-240 exam leads to the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification, which is highly sought after by employers in the industry.

Microsoft MB-240 certification exam covers a wide range of topics, including configuring and managing the Field Service application, managing resources and work orders, managing inventory and purchasing, configuring and managing agreements, and managing customer assets. Candidates are also tested on their ability to integrate Field Service with other Dynamics 365 applications, such as Sales and Customer Service. MB-240 Exam consists of 40-60 multiple choice and multiple response questions and must be completed within 150 minutes.

Structure of MB-240 Test

The Microsoft MB-240 exam is part of the requirements for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The other exam mandatory for getting this certification is coded PL-200, which is also known as Microsoft Power Platform Functional Consultant. When it comes to the structure of MB-240, it will contain around 40-60 tasks that will have to be finalized within 180 minutes. Also, it is a proctored exam that requires exam-takers to open an account on the Pearson VUE site and follow the steps indicated there to complete the registration process. The enrollment steps also include the payment of a fee which is $165. Finally, such a test is available in the English language only.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q219-Q224):

NEW QUESTION # 219
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

NEW QUESTION # 220
Work Orders, once completed and reviewed, need to go to Dynamics 365 Finance and Operations for invoicing. All Closed-Posted work orders should be sent to Dynamics 365 Finance and Operations, but the Common Data Service project template keeps failing.
What must you do to have the integration complete successfully?

A. Set Default Work Order Completed Status to Closed - Posted
B. Create Work Order Sub-Status of Dynamics 365 Finance and Operations Invoice. Set work order sub-status to Dynamics 365 Finance and Operations Invoice
C. Set Work Order Invoice Creation setting to On Work Order Posted
D. Set Work Order Invoice Creation setting to Never

Answer: C

NEW QUESTION # 221
You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.
On which entity should you enter the customer's preferences?

A. resource
B. agreement
C. booking setup
D. account

Answer: C

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-customer-agreements

NEW QUESTION # 222
Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately.
You need to configure the schedule board so that bookings are easily visible to the dispatchers.
How can you configure Dynamics Field Services to increase booking visibility?

A. Configure a work order type for high priority issues, to help categorize high priority work order records.
B. Configure the status color for a booking status record, to identify high priority work order records.
C. Configure a priority record to allow you to identify high priority work order records.
D. Configure an Incident type for high priority incidents on work order records.

Answer: B

Explanation:
Section: Schedule and dispatch work orders

NEW QUESTION # 223
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.

A. Set Connect to Maps as Yes.
B. Enable Resource Scheduling Optimization.
C. Add RSO to the profile Field Service-Administrator.
D. Assign the Field Service-Administrator security role to the RSO user.
E. Add the RSO dispatcher role to a dispatcher.

Answer: A,B,D

NEW QUESTION # 224
......

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